FREQUENTLY ASKED questions
QUESTIONS, ANSWERS + INFO ABOUT PGD
OPERATION DAYS + HOURS
Monday - Saturday
7:00 am - 3:00 pm
10:00 am - 2:00 pm (unless requested otherwise)
Paradise Gourmet Doughnuts & Co. offers a variety of flavors in either ½ dozen or specialty dozen boxes.
½ dozen: A collection of (6) doughnuts comprised of up to three (3) flavors currently listed in our Confection Collection.
specialty dozen: A collection of (12) doughnuts comprised of up to four (4) flavors currently listed in our Confection Collection.
specialty confections: Any dessert outside the realm of doughnuts.
QUESTIONS THAT NEED ANSWERS
Q:WHERE ARE YOU LOCATED?
A: Paradise Gourmet Doughnuts & Co. is a home-based confectionery located on the island of New Providence.
Q:HOW DO I PAY FOR MY DOUGHNUTS & CONFECTIONS?
A: Cash payments are accepted upon delivery. Bank transfers are also accepted via First Caribbean Bank – our account information is provided upon request.
Q:HOW LONG WILL MY DOUGHNUTS STAY FRESH?
A: Our doughnuts are made with absolutely no additives, preservatives or fillers. For this reason, they are meant to be eaten on the same day they're delivered for optimum freshness. However, if you happen to have leftovers, we recommend storing them in an airtight container at room temperature for no longer than 1-2 days.
Q:WHY IS A FLAVOR NO LONGER AVAILABLE?
A: At PGD, we introduce new flavors on a biweekly basis. It's customary for us to say farewell to old flavors to make room for new ones. In addition, many of our flavors are seasonal, so there is usually a short period for them to be in production.
Q:DO YOUR DOUGHNUTS CONTAIN NUTS?
A: Although the base of our doughnuts do not contain any nuts, we oftentimes use nuts in our toppings and frostings. Simply put, we are not a nut-free facility and cannot guarantee anything to be nut-free.
Q:DO YOU OFFER GLUTEN FREE OR VEGAN VARIETIES OF DOUGHNUTS?
A: At this time we do not offer a gluten free or vegan version of our doughnuts. However, we are consistently working on recipes to eventually expand our menu selection to serve customers with dietary restrictions and other intolerances.
Q:HOW DO I PLACE AN ORDER?
A: Orders can be placed preferably through our website under the Order tab. Orders must be placed at least 2 days in advance. At checkout, you will be asked to specify the day in which you'd like your order to be delivered.
Q:DO YOU SHIP TO OTHER ISLANDS?
A: We do not. Our doughnuts are made fresh every single morning without the use of preservatives or fillers and meant to be eaten the same day. Also, we're not quite sure how they'd hold up during transit.
Q:WHO DOES ALL OF YOUR SOCIAL MEDIA?
A: The owner does! We prefer not to outsource our social media personnel because we believe in connecting with our audience authentically and trying our best to respond to all messages in a timely fashion.